Career Opportunities

Overview

Work with Project manager, Development team and Marketing team to define and refine product requirements as well as user interactions on our applications (Web, Mobile and WeChat program) to create useful and delightful product experiences

Requirement

• Must have a portfolio which demonstrates relevant experience
• A Bachelor’s degree in visual arts with specialization in graphic design, multimedia design; OR Bachelor degree in communication combined with a diploma in UI/UX design
• 2 years of experience as a professional UI/UX designer
• Ability to understand customers’ needs, motivation, and behaviors and translate them into actionable deliverables.
• Advanced experience in usability research and information architecture
• Ability to run kick-off workshop on-site to help the team determine features, requirements, and vision of what they want to build
• Demonstrates strong visual design skills
• Advanced proficiency with design and prototyping tools such as Sketch, InVision, MockingBot, Adobe Suite, Principle App, and Axure, etc.
• Be familiar with the requirements and guidelines of various platforms including IOS, Android, WeChat, etc.
• Passion for solving user-centered design challenges and graphic design communication problems
• Excellent communication, problem-solving, facilitation, presentation, and interpersonal skills
• Has knowledge of user behaviors and user scenarios in both Asia and North America
• Creative thinker

Overview

We are looking for technical support and customer service to help us.

Once you are trained as a technical support/ customer service, we are going to trust you with one of our company’s largest assets…our customers! You will be the first point of contact for inbound calls from new and existing clients who may have questions or requests!

You will receive continual training for product knowledge, customer service techniques, and what it means to go above and beyond for our clients!

Requirements

• Bachelor’s degree in computer science or a related field is required;
• At least 5 years of software development management experience;
• Experience with software development standards and their implementation;
• Have in-depth knowledge of software development processes;
• Good communication skills and can establish a positive relationship with internal teams and clients;
• Proven leadership and management skills;
• Strong analytical and problem-solving capabilities;
• Excellent organizational and time management skills;

Responsibilities

• Communicate with clients to discuss, analyze their needs, and identify project scope and timelines;
• Establish technical specifications based on clients’ requirements.
• Develop and manage a team of software engineers to architect, design, build and test software applications;
• Supervise and actively participate in the design, implementation, and test of software modules;
• Establish and stimulate software development standards and processes along with best practices;
• Manage and improve all processes to ensure timely and quality completion;
• Work with IT teams to analysis, troubleshoot, communicate, and identify software-related issues;
• Recruit and manage a technical team, provide staff training and support, and evaluate performance and provide valid feedback;

Requirements

• A university degree or college diploma in marketing or related field or equivalent combination of college diploma and 3 years experience in marketing
• At least 2 years proven experience in marketing and event planning, with experience in Sharing economy
• Solid knowledge of both traditional and digital marketing techniques and principles
• Experience using Google Analytics and Google Trends
• Experience analyzing data and sales figures to develop recommendations
• Outstanding communication and interpersonal abilities
• Creativity and commercial awareness
• Strong organizational and project management skill with the ability of multi-task
• Proficiency in Microsoft Office Suite
• Valid BC Driver’s Licence

Responsibilities

• Be well understanding the products and services provided by the company
• Meet with the management team to set up an annual marketing plan
• Conduct market research on market trends and customer’s needs and desires, to identify new business opportunities and target customer groups
• Develop and implement online and offline marketing strategies
• Develop and execute a creative B2B and B2c advertising and promotional campaigns around holidays, brand moments and breaking news on our own Applications and on a variety of media (WeChat, Instagram, Facebook, YouTube and print media, etc.)
• Reach out local businesses, organizations or institutions to team up cross-promotional partnerships
• Organize and attend marketing activities or events to raise brand awareness
• Assist in copywriting for the publication of publicity material and oversee design and distribution, to maximize brand promotion
• Evaluate the effectiveness of all marketing activity and prepare measurement reports
• Manage the company’s website and social media channels, including WeChat, Instagram, Facebook, and YouTube, etc.
• Initiate and maintain contact with both traditional media and social media, and negotiate with media vendors for a good media plan
• Monitor market trends, brand health, and competitors’ activities
• Support in overseeing the marketing and business development department’s operations
• Collaborate with managers in preparing budgets and monitoring expenses for marketing initiatives
• Train and supervise new employees in the Marketing and Business Development Department

Requirements

• A university degree or college diploma in marketing or related field or equivalent combination of college diploma and 2 years experience in marketing
• At least 2 years proven experience in marketing and event planning, with experience in Sharing economy
• Solid knowledge of both traditional and digital marketing techniques and principles
• Experience using Google Analytics and Google Trends
• Experience analyzing data and sales figures to develop recommendations
• Outstanding communication and interpersonal abilities
• Creativity and commercial awareness
• Strong organizational and project management skill with the ability of multi-task
• Proficiency in Microsoft Office Suite
• Valid BC Driver’s Licence

Responsibilities

• Be well understanding the products and services provided by the company
• Meet with the management team to set up an annual marketing plan
• Conduct market research on market trends and customer’s needs and desires, to identify new business opportunities and target customer groups
• Develop and implement online and offline marketing strategies
• Develop and execute a creative B2B and B2c advertising and promotional campaigns around holidays, brand moments and breaking news on our own Applications and on a variety of media (WeChat, Instagram, Facebook, YouTube and print media, etc.)
• Reach out local businesses, organizations or institutions to team up cross-promotional partnerships
• Organize and attend marketing activities or events to raise brand awareness
• Assist in copywriting for the publication of publicity material and oversee design and distribution, to maximize brand promotion
• Evaluate the effectiveness of all marketing activity and prepare measurement reports
• Manage the company’s website and social media channels, including WeChat, Instagram, Facebook, and YouTube, etc.
• Initiate and maintain contact with both traditional media and social media, and negotiate with media vendors for a good media plan
• Monitor market trends, brand health, and competitors’ activities
• Support in overseeing the marketing and business development department’s operations
• Collaborate with managers in preparing budgets and monitoring expenses for marketing initiatives
• Train and supervise new employees in the Marketing and Business Development Department