Career Opportunities

Overview

Work with Project manager, Development team and Marketing team to define and refine product requirements as well as user interactions on our applications (Web, Mobile and WeChat program) to create useful and delightful product experiences

Requirement

• Must have a portfolio which demonstrates relevant experience
• A Bachelor’s degree in visual arts with specialization in graphic design, multimedia design; OR Bachelor degree in communication combined with a diploma in UI/UX design
• 2 years of experience as a professional UI/UX designer
• Ability to understand customers’ needs, motivation, and behaviors and translate them into actionable deliverables.
• Advanced experience in usability research and information architecture
• Ability to run kick-off workshop on-site to help the team determine features, requirements, and vision of what they want to build
• Demonstrates strong visual design skills
• Advanced proficiency with design and prototyping tools such as Sketch, InVision, MockingBot, Adobe Suite, Principle App, and Axure, etc.
• Be familiar with the requirements and guidelines of various platforms including IOS, Android, WeChat, etc.
• Passion for solving user-centered design challenges and graphic design communication problems
• Excellent communication, problem-solving, facilitation, presentation, and interpersonal skills
• Has knowledge of user behaviors and user scenarios in both Asia and North America
• Creative thinker

Overview

We are looking for technical support and customer service to help us.

Once you are trained as a technical support/ customer service, we are going to trust you with one of our company’s largest assets…our customers! You will be the first point of contact for inbound calls from new and existing clients who may have questions or requests!

You will receive continual training for product knowledge, customer service techniques, and what it means to go above and beyond for our clients!

Requirements

• Bachelor’s degree in computer science or a related field is required;
• At least 5 years of software development management experience;
• Experience with software development standards and their implementation;
• Have in-depth knowledge of software development processes;
• Good communication skills and can establish a positive relationship with internal teams and clients;
• Proven leadership and management skills;
• Strong analytical and problem-solving capabilities;
• Excellent organizational and time management skills;

Responsibilities

• Communicate with clients to discuss, analyze their needs, and identify project scope and timelines;
• Establish technical specifications based on clients’ requirements.
• Develop and manage a team of software engineers to architect, design, build and test software applications;
• Supervise and actively participate in the design, implementation, and test of software modules;
• Establish and stimulate software development standards and processes along with best practices;
• Manage and improve all processes to ensure timely and quality completion;
• Work with IT teams to analyze, troubleshoot, communicate, and identify software-related issues;
• Recruit and manage a technical team, provide staff training and support, and evaluate performance and provide valid feedback;

Requirements

• A Bachelor’s degree in engineering, computer science, or business administration.
• 5-year of experience in systems analysis, big data administration, online platform management, software engineering, or network design.
• Outstanding supervisory skills.
• Ability to bring innovative concepts.

Responsibilities

• Direct and evaluate the operations of information systems and electronic data processing.
• Develop and implement policies and procedures for electronic data processing and IT systems development and operations.
• Lead team members to design, operate, and administer software, networks, and information systems.
• Make technology-related recommendations and decisions for hardware and software acquisition.
• Responsible for product development, database administration, and application support.
• Direct team members to design, develop, and administer Company’s online platforms (mobile app, social media, and website).
• Collaborate with other business departments, integrate multiple resources to implement big data and user behavior analysis for the Company’s new product develop
• Sustain information systems results by defining, delivering, and supporting information systems; auditing the application of systems.
• Enhance information systems results by identifying information systems technology opportunities and developing application strategies.
• Manage all information systems policies and documentation by planning and implementing disaster recovery and back-up procedures and information security and control structures.
• Participate in planning and designing appropriate technologies to meet the evolving needs of the business.
• Make budget plan and control the expenditures of the project.
• Maintain team staffs by recruiting, orienting, and training employees; evaluate performance of team members.